Thank you – Information Received

We have received your information and will update the system.

Please Note: We are only able to update the system during our working hours, Monday – Friday 9.30 am – 4 pm.

Would you like to let us know any feedback on your Credit Union Services?

Member Number or Name

What do you like about your Credit Union membership/account?

• Access to affordable loans/credit
• Its easy to save away from my main bank account
• I can save as I repay a loan
• I can support the local community
• Helpful staff
• I can get helpful information from the Financial Wellbeing Portal

How simple and straightforward is it contact us?

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Have you used Online or Telephone Banking to transfer to your bank account recently?YesNo

How easy was it?

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Have you applied for a loan recently?YesNo

How easy was the process to apply for a loan?

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

What other lenders would you use if you could not get a Credit Union loan?

• High Cost Online Lender
• Friends / Family
• Loan Shark / Unregulated Lender
• Buy Now Pay Later
• Bank or Building Society
• Credit or Store Cards

Has your Credit Union membership helped you feel more in control of your finances?

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How likely are you to recommend Eastern Savings & Loans?

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Please let us know any other feedback below.

Submit