Please Note: We are only able to send verification emails during our working hours.
Our Loan officers may ask you for additional information, for example; evidence of your income & expenditure. Please look out for an email from our Loans Team asking for your Bank Statements to support your Loan application.
You can share your bank statements a head of time with our Loan officers through our trusted and regulated partner, Consents.Online. Please follow the link below to provide us with read-only access to your bank statements.
You will need your online banking details. If you have accounts with more than one bank, please grant access to all. We cannot change anything at your bank, and you will be fully in control and can withdraw permission at any time.
Application Recived
We have received your loan application. We can take 3-4 working days to process Loan Applications
Further Information Requested
We have sent you an email asking for more information. This maybe your Bank statements for our affordability checks, or to offer a lower loan amount.
Decision Pending
Please wait while we consider your Loan Application
Application Approved
Please check your emails, and sign your Loan Agreement.
Waiting For Child Benefit or Direct Debit
We are awaiting for confirmation your repayments are set up. This could be waiting for the first Child Benefit payment to come into your Credit Union account, or confirmation your Direct Debit is set up.
Loan to be Paid Out
We will release your loan to your nominated bank account by 5pm.
A member of our Loans Team reviews every Loan Application. taking into account a range of credit files, incomes and situations.
We aim to process all Loan Applications in 3-4 working days. At busy times of the year, this may take a little longer.
Please check for updates on the status of your loan in the Members Area.
Please use the Members Area to check on the status of your Loan application. Please note we are only able to update the status during our working hours.
It will take 3-4 days for us to process your top-up Loan application.
If you sign the agreement by 3pm and the repayments are the same, we will release your loan by 5pm the same working day.
We are only able to update the status during our working hours.
Please check between 9.30 am – 4 pm Monday – Friday. If it is still not showing, please call us on 03336 000690.
Please email loanofficer@eslcu.co.uk to give more information on your situation. The loans team will review the information and advise you if you can apply early.
Please Note; We are unable to consider multiple emergencies during the course of one loan.
Please email loanofficer@eslcu.co.uk with the changes you would like the team to consider.
We are only able to update the status of applications during our working hours.
We are only able to send confirmation emails for both Membership and Loan Applications when we return on Tuesday, 22nd April.
All Online transfers requested after 4 pm on Thursday 17th will be actioned at 9.30 am on Tuesday 22nd.
Our open banking provider Consents.Online have planned maintenance scheduled for Saturday 12th April from 23:00 to 09:00 am 13th April. During this time you will be unable to provide read-only access to your bank statements.
Please wait for the Loans Team to send you an email with the link to share your Bank Statements for the affordability checks for your loan application.
